Once a pillar of American retail, Macy’s is now trimming its physical footprint to focus on higher-performing formats and locations, via store closings. The company initially planned to close 50 stores in early 2024, but that number has steadily grown to 66 due to persistent underperformance and the value of real estate holdings.
Affected stores are mostly located in aging mall properties with declining foot traffic. Macy’s leadership says the decision is not just about cost-cutting, it’s about shifting focus toward locations and formats that reflect today’s shopping preferences.
Which Macy’s Stores Are Closing?
Closures will impact shoppers in New York, California, Virginia, North Carolina, and more. Already confirmed locations include:
- Arlington, VA
- San Leandro, CA
- Fordham Place, Queens Place, Sheepshead Bay, Sunrise Mall, and Staten Island Furniture in New York
- And dozens of others to be announced in the coming months
Each location will hold liquidation sales, offering steep discounts as inventory is cleared out before shuttering for good.
Why Macy’s Is Downsizing
The move comes as Macy’s continues to struggle with declining in-store revenue and rising competition from e-commerce platforms. The brand reported a 2.4% year-over-year revenue drop in its most recent quarter, down to $4.7 billion.
However, digital sales have held steady, and Macy’s is betting big on small-format stores, specialty beauty outlets, and online integration. The company plans to open:
- 30 smaller-format Macy’s stores
- 15 new Bloomingdale’s locations
- 30 Bluemercury beauty stores
A $600–$700 million investment from the closure savings will also fund upgrades for 350 remaining stores to better align with consumer expectations.
What Macy’s CEO Says About the Changes
“This transformation is about aligning our assets with where customers are shopping and how they want to shop,” said CEO Tony Spring. “We’re reinvesting in formats that show growth potential and stepping away from stores that no longer serve our long-term strategy.”
He also acknowledged at the National Retail Federation’s Big Show that Macy’s needs to do better on customer experience: “The shopping experience can and should be better. This is how we win our customers back.”
Looking Ahead
Though some communities may feel the sting of these closures, Macy’s is positioning itself for long-term growth. The focus now is on creating fewer, but more efficient, stores, backed by robust digital channels and specialty formats.
But for millions of shoppers, the change is bittersweet, another reminder that America’s retail landscape is shifting fast, and not every legacy brand will make it through unchanged.
I sent an emsil to an CEO
Macy’s in San Francisco not to close their Flagdhip store after Christmas. They got my email and remived from thdir closure stores list. Ibcan sendva cooy if youf like. Alonia
Can’t wait for new store openings
Macys has taken away the best clothing line, ie: Charter Club, and replaced it with garbage! I’ve been a Macy’s customer for 70 years but here lately, I am shopping elsewhere. What stylus have available to shop in are full of incompetent and rude people. Your purchasers need a lesson in fashion because we don’t like the styles you are trying to push off on us.
Macy’s department stores should
restructure the Furniture departments. Also in the
Federated Departments.
– -Thacis Johnson
Macy’s Stores and Staff have gone to heckn’ and handbasket.
I shop my local Macy’s alot! I sure hope the Pasadena CA location is spared. It’s all we have now.